A worldwide e-Infrastructure for NMR and structural biology

VO registration troubleshooting

Submitted by amjjbonvin on Wed, 2011-03-16 15:20

Possible browser issues registering with eNMR VO:

  • using Mozilla Firefox:

you could get the message "Error code:ssl_error_internal_error_alert": if the case please disable TLS 1.0 from Tools/Options.../Advanced/Encryption tab

  • using Safari:

you could get the message: "Safari can't open the page https://voms.cnaf.infn.it:8443/voms/enmr.eu because Safari can't establish a secure connection to the server voms.cnaf.infn.it".

Basically the steps to solve this problem are:

  1. Import the certificate in your keychain (basically double click on the certificate file). It will appear, most probabily, in the 'system' keychain with its private key.
  2. Select the certificate you just imported, and then do (command)I, or File->Get Info
  3. In the pop-up window expand the collapsed "Trust" menu and change the certificate policies.
  4. I would suggest 'always trust'  for all policies, but you could also
    enable it only for 'X.509 basic policy' that is how it's used for the
    https connection
Now, when you're connecting
to an https site Safari will ask you which certificate you want to be
used, and keychain will ask you if Safari is allowed to access to that
certificate-key.

See also http://docs.info.apple.com/article.html?path=Mac/10.6/en/8845.html if you are using OSx 10.6, or http://docs.info.apple.com/article.html?path=Mac/10.5/en/8845.html if you are using OSx 10.5

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Cite WeNMR

 
Usage of the WeNMR portals should be acknowledged in any publication:
 
"The WeNMR project (European FP7 e-Infrastructure grant, contract no. 261572, www.wenmr.eu), supported by the national GRID Initiatives of Belgium, France, Italy, Germany, the Netherlands (via the Dutch BiG Grid project), Portugal, Spain, UK, South Africa, Taiwan and the Latin America GRID infrastructure via the Gisela project is acknowledged for the use of web portals, computing and storage facilities. "

EGI-approved

The WeNMR Virtual Research Community has been the first to be officially recognized by the EGI.

European Union

WeNMR is an e-Infrastructure project funded under the 7th framework of the EU. Contract no. 261572